Western Digital sends prospects a private knowledge breach notification

Why it issues: Throughout its inner investigation of the information breach suffered in March, Western Digital found a “restricted” entry to prospects’ private knowledge. Such knowledge may in flip be used for phishing assaults, whereas the corporate nonetheless is not concerned about paying the ransom to get its recordsdata again.

As inner investigations are discovering the true extent of the assault suffered by Western Digital in March, the information breach’s potential results on prospects have gotten more and more troublesome. The American storage firm is now acknowledging that hackers really had entry to its customers’ knowledge, and that such knowledge may grow to be a treasure trove for cyber-criminals.

In a safety notification despatched to prospects through the weekend, WD stated it is working with “main outdoors forensic” and safety specialists to grasp what really occurred on its servers. The investigation delivered to gentle the truth that, round March 26, unknown hackers obtained a replica of a “Western Digital database” containing “restricted” private info taken from the corporate’s on-line retailer.

The “restricted” definition utilized by WD for the information breach is moderately questionable, because the stolen database included extremely precious knowledge reminiscent of prospects’ actual names, billing and delivery addresses, e mail addresses, and phone numbers. Hashed passwords and partial bank card numbers current within the database have been seemingly encrypted, the corporate stated.

WD has quickly suspended entry to its retailer, due to this fact, on-line purchases shall be unavailable at the least till Might 15, 2023. Regardless of the “restricted” knowledge contained within the stolen database, the San Jose company is offering prospects some precautionary measures to keep away from additional points throughout their on-line actions.

The “restricted” knowledge obtained by cyber-criminals may certainly be used to arrange advanced spear-phishing assaults, with hackers sending customers unsolicited messages asking for additional private info or offering a hyperlink to a faux internet web page designed to get such knowledge.

Based on unverified claims, an unknown hacking group was capable of breach WD’s community, set up a ransomware and steal ten terabytes of information. The cyber-criminals are seemingly a part of the ALPHV ransomware operation, as they used the group’s knowledge leak web site to try to extort the corporate by displaying screenshots of emails, paperwork and different knowledge. As of April 28, the hackers claimed they nonetheless had entry to WD’s community regardless of being found in March.

Peter Johnson